I was also under the impression that I will be billed monthly, and not that the bank pays the company upfront. And I am also a UOB customer.

I am sorely disappointed with UOB for being so un-understanding towards its customers. The fact that UOB has a tie-up with WITC was one of the reasons I signed. After all, UOB has several perks on offer and I figured this was just another one. The sales person made it seem so. How am I, the consumer, to know that the company that UOB has a tie-up with is a scam? Shouldn’t banks have done checks on these companies to ensure that they are reliable before tying up with them? Now that this incident has happened, I don’t feel secured anymore being a UOB customer, despite myself choosing UOB again as my preferred credit card just a few weeks ago.

Another burning question I have is this: Why is nothing being done to help us? Many of us have filed police reports and gone down to SCT, but it seems nothing is really being done to ensure that the ones who have wronged us are being penalised. Where is the justice in that? How about our rights? Our protection against evil merchants like that?

As a consumer who has been victimised, why should I be expected to trust another company to give me good service without betraying that trust? Isn’t this just a vicious cycle that will keep going on and on, with more and more members of the public becoming victims? How is the government helping to ensure that such incidents will be reduced? What laws and regulations can be imposed to discourage such companies like WITC from sprouting up all over Singapore, preying on unsuspecting members of the public? The public that incidentally, the law is supposed to protect?

If someone is already looking into this matter and trying to help all of us out, I really appreciate it. I just hope that more can be done to prevent such incidents from happening again. What with Wellness Village and now WITC, I think it really shows that something is lacking during checks to ensure that the company is trustable, reliable and doing well to warrant the trust of the public.

###

Please spread the word. Encourage victims of WITC to file a police report. Hopefully, action will be taken against the management soon.